Skip to content

SUPPORT

How can we help?

Contact support

In the app, go to Account → Support to send a request with the right context for your account. Or email info@innoversehub.com.

Never send passwords, verification codes, or payment card details, and please leave out full recipes and sensitive health information.

Don't have the app yet? You can still reach us by email.

Help by topic

  • Account & sign-in

    Sign in with email, Google, or Apple. Forgot your password? Use Reset your password on the sign-in screen. Change your email, password, or sign-in methods under Account.

  • Premium & purchases

    See your plan, limits, and Credits in Account → Plan & Usage. Bought Premium already? Choose Restore Purchases on the Premium screen. Subscriptions are managed by Apple or Google.

  • Recipes & imports

    Save recipes and import them from a link, pasted text, or a photo. Review an import before saving — fill in anything the source didn't include.

  • Cooking & Dishi

    Cook step by step with timers and ask Dishi questions along the way. AI guidance can be wrong — always check allergens and cooking temperatures.

  • Shared Kitchen

    Invite someone with a link or by email to share meal plans, grocery, and pantry. You can leave a Shared Kitchen, or delete one you own, from its settings.

  • Technical problems

    Crashes, sync issues, or something unexpected? Send a request from Account → Support and, if you're comfortable, share diagnostics.

Subscriptions and refunds

Premium is billed by Apple or Google. Cancel or change a subscription, and request refunds, through the store you bought it from:

Deleting your DishDelightful account does not cancel a store subscription.

Product feedback

Have an idea or feature request? Use Send Feedback in the mobile app. Feedback is separate from support requests so product ideas stay distinct from account or technical help.

AI-generated cooking, nutrition, and allergy guidance should always be reviewed carefully.